Contact
We answer, day or night
Phone is fastest for emergencies. For quotes and bookings, send the details and we will come back to you quickly.
Home / Contact
24/7
Phone line
<2 min
Average answer
60 min
Typical arrival
Free
Quotes
Tell us about the vehicle
The more detail you give, the more accurate our quote will be.
Direct contact
- +44 7411292954
- WhatsApp us photos of the fault
- info@famobilemechanicedinburgh.co.uk
- 11 Forrest Rd, Edinburgh EH1 2QH
- Open 24 hours, 7 days a week
Emergency?
If you are broken down in a dangerous location, get to a safe place first, then call us. We prioritise roadside emergencies over scheduled work.
Call nowAlways open, genuinely
Monday – Thursday
24 hours
Friday – Saturday
24 hours
Sunday
24 hours
Public holidays
24 hours
Based in Edinburgh city centre
11 Forrest Rd, Edinburgh EH1 2QH, United Kingdom
What happens after you contact us
We reply
Phone calls answered immediately; forms answered fast, day or night.
Fixed quote
A written price for parts, labour and travel — no surprises.
Slot confirmed
You choose the time and address that suits you.
Job done
Repaired on site, tested, invoiced and guaranteed for 12 months.
Helpful details to have ready
Having this information to hand means we can quote accurately and get moving faster.
- Vehicle registration, make and model
- Mileage and rough age of the car
- Exact symptoms and when they happen
- Any warning lights currently showing
- Postcode where the vehicle is parked
Photos help
WhatsApp a photo of the dashboard or leak — it often narrows the fault instantly.
Tell us urgency
Say whether the car is drivable so we can prioritise correctly.
How quickly we get back to you
Response speed depends on how you reach us and the time of day, but we never leave you waiting long.
Phone call
Answered live, day or night, within two minutes on average.
Usually replied to within 15–20 minutes during the day.
Contact form
Within 30 minutes in the day, within a couple of hours overnight.
Arrival on site
Typically 60 minutes across Edinburgh once a slot is confirmed.
How you can pay
We keep payment simple and only take it once the work is complete and you're happy.
Card
Contactless or chip and pin, taken on site through our card reader.
Bank transfer
Instant transfer accepted for larger jobs, confirmed before we leave.
Cash
Still happily accepted if you prefer to pay the old-fashioned way.
Broken down somewhere unsafe?
If you're on a fast road or in a dangerous spot, put your hazards on, get yourself and any passengers behind a barrier or well away from traffic, then call us. Tell us your exact location and we'll advise while we're on our way.
Areas we come out to
Running more than one vehicle?
Taxi firms, courier businesses and companies with a handful of company cars get a dedicated point of contact and account-based invoicing.
Fleet & business enquiries
We look after taxi drivers, private hire fleets, couriers and small business fleets of three vehicles or more, with overnight servicing at your yard, priority breakdown response and one consolidated monthly invoice instead of separate receipts for every job.
- Overnight and out-of-hours servicing so vehicles work by day
- Priority response for contract breakdowns
- Consolidated monthly invoicing on agreed account terms
Contact questions
Is the phone answered at night?+
Yes, by a mechanic rather than a call centre. Nights are some of our busiest hours.
Can I visit your address?+
11 Forrest Rd is our office address, not a garage you can drive to. All work is done where your car is.
How fast do you reply to forms?+
Usually within 30 minutes during the day and within a couple of hours overnight.
Do you charge extra for evenings or weekends?+
No — our pricing is the same 24 hours a day, seven days a week.
What if I don't know what's wrong with the car?+
That's fine. Describe the symptoms as best you can and we'll talk it through or come and diagnose it on site.
One call and the mechanic comes to you
We answer the phone 24 hours a day and can usually be with you within the hour.